Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.4
Location
7.2
Service
9.4
Dining
6.2
Guest reviews
7.8/10
based on 5 reviews
8.4
8.4/10 based on 3020 reviews
John
United States of America,
December
2024
8.2/10
I had a great experience at this hotel, thanks to the friendly reception staff who made me feel welcomed right from the start. The room was spacious and comfortable, with a strong shower. However, I found the dining options to be limited, especially for breakfast, and the pool was a bit narrow. Overall, I would definitely consider returning, especially for the excellent service.
Rooms
9.0
The room was spacious, comfortable, and the shower was strong, which I appreciated.
Service
10.0
Service was pleasant and prompt, with the receptionists going out of their way to assist me.
Location
7.0
The hotel is conveniently located near the Pampulha Lagoon, making it easy to explore local attractions.
Dining
6.0
The dining options were good but could use more variety, especially for breakfast.
Facilities
7.0
The swimming pool is well-maintained, though it felt a bit narrow.
Brett
United States of America,
December
2024
8.0/10
I had a great experience at the hotel, thanks to the fantastic receptionists, Victor and Luciano, who made me feel welcomed right from the start. The air conditioning worked well, which was essential for the warm weather, and I particularly enjoyed the great breakfast with delicious eggs. However, the dining options were somewhat limited, and I wish there were more restaurant choices nearby.
Rooms
8.0
The room I stayed in was spacious and comfortable, with a strong shower. However, I felt that more mirrors and better curtains would enhance the room's functionality.
Service
9.0
The service was prompt and pleasant, especially at the reception where I received excellent support throughout my stay.
Location
7.0
The hotel is conveniently located near the Pampulha Lagoon, which is a lovely traditional tourist attraction, but there aren't many restaurants or shops within walking distance, requiring a taxi for dining options.
Dining
6.0
While breakfast was nice, I felt that the restaurant could offer a wider variety of options for lunch and dinner.
Facilities
7.0
The swimming pool is nice but a bit narrow; it could be improved, but it's still a good place to relax after a busy day.
Louis
United States of America,
December
2024
7.8/10
I had a fantastic stay at this hotel, thanks to the warm greeting from the receptionists Victor and Luciano. The rooms were spacious and comfortable, and I really enjoyed the strong shower. The dining options could use some variety, but breakfast was nice with great eggs. The swimming pool is a bit narrow, but still enjoyable. Overall, my experience was great, and I would definitely return to this hotel in the future.
Rooms
9.0
The rooms were spacious, clean, and comfortable, featuring a very nice shower.
Service
10.0
The service from the reception was pleasant and prompt, which really made me feel welcome.
Location
7.0
The hotel is located near Papulha Lagoon, a traditional tourist attraction in Belo Horizonte, but it's a bit far from restaurants and shops.
Dining
6.0
The breakfast was nice, but the restaurant could offer more options for lunch and dinner.
Facilities
7.0
The swimming pool is enjoyable, even though it’s a little narrow.
Roy
United States of America,
October
2024
7.4/10
I had a wonderful experience at this hotel, thanks to the fantastic reception team who made me feel welcomed right from the start. The room was comfortable and tidy, and the air conditioning was a lifesaver in the warm weather. However, I did feel that the dining options were a bit limited, especially for breakfast. The swimming pool is nice but a tad narrow, which is something to keep in mind. Overall, a pleasant stay that I would happily repeat.
Rooms
8.0
The room was clean, comfortable, and quiet, with a strong shower.
Service
9.0
Receptionists Victor and Luciano were especially helpful and prompt in assisting me.
Location
7.0
The hotel is conveniently located near the Pampulha Lagoon, but dining options in the area are limited, requiring a taxi to reach restaurants.
Dining
7.0
The breakfast was nice, but I felt like there could be more options available.
Facilities
6.0
The swimming pool was nice but a bit narrow.
Gregory
United States of America,
September
2024
7.6/10
I found this hotel to be a solid choice for business travelers, conveniently located near the Papulha Lagoon and close to Pampulha Airport. The rooms were spacious and comfortable, perfect for unwinding after a long day. However, the dining options were somewhat limited, and I felt the breakfast could use more variety. Overall, it’s a decent value for money with a few areas for improvement.
Rooms
8.0
The rooms were big, comfortable, and quiet, with a nice shower as well. However, I noticed there could be better mirror placements.
Service
9.0
The reception team, especially Victor and Luciano, provided remarkable service, making me feel welcomed and supported throughout my stay.
Location
8.0
The hotel is very close to Pampulha Airport and the famous Papulha Lagoon, which was perfect for my needs.
Dining
6.0
While the restaurant offers lunch and dinner, I found the options to be limited, and breakfast felt like it was missing a bit.
Facilities
7.0
The swimming pool was a bit narrow, but it was functional and clean. It could be larger to accommodate more guests during peak times.
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